Account permanently suspended
ToonarmY
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Nov-16-2020
06:45 PM
Hi, Can anyone help with the below. I moved from the UK to Australia 9 month's ago. I had a longterm Paypal account in the UK that I have used for years. However when I moved to Australia, i couldn't access the account as when I did, the login asked for a confirmation text on my old UK mobile number that I no longer have. I contacted PayPal who advised I would need to setup an entire new account in Australia. Following the advise I setup a new Australian PayPal account, linked it to my existing ebay account and uploaded a utility bill and my British passport bio page to confirm my identity. During this time I sold an item on ebay for over $1,500 aus dollars which is now in my new paypal account. Following this I have now received an email from Paypal with a permanent account suspension. I have absolutely no idea what I have done wrong to get a permanent suspension. I contacted PayPal and got a generic robot response. I of course would now like to withdraw the funds in the account but can't take out the money that is rightfully mine. I also have other items selling on ebay that will go into this account. How am I supposed to resolve this if they don't give me a resason? As far as I am aware I followed all of the instructions paypal requested to setup my new account? Any help much appreciated.
Labels:
- Labels:
-
Account Limitations
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- I can't use PayPal anymore and my account is suspended in Disputes and Limitations Archives
- My account is suspended with no appeal. in Disputes and Limitations Archives
- My crypto in Disputes and Limitations Archives
- I connected my PayPal business account to my Shopify and Paypal immediately suspended my account. in Disputes and Limitations Archives
- Unable to withdraw funds in Disputes and Limitations Archives