Account permanently limited.

iamrcr
New Community Member

My account recently showed a notification stating "Account permanently limited. Some of your products or services are in violation of the PayPal Acceptable Use Policy and you can no longer use PayPal." I am not sure why it happened, it was working fine some days back and now I can't receive payments. Can anyone help me out here I don't know what to do. And is there any way I can get my account back working like normal?

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@iamrcr 



PayPal does review accounts regularly, and any concerns with security, violations of the User Agreement or Acceptable Use Agreement, compliance obligations, etc., could lead to a permanent restriction. Additional information beyond what would have been provided to you in a notification and/or email would not be available due also to security concerns and due to such information being proprietary.


If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.




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Kudos / Solution appreciated.
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