Account permanently limited wrongly

helpmeeeeeeeeee
New Community Member

I just received an Email from Paypal that my account was limited permanently because apparently used my account to sell <removed> oriented materials or services. I am new here and I didn't even sell anything at all using my paypal info. Also there is account activity linked to such a service. I totally can't understand what is going on and would like to resolve this issue. Please I'm thankful for any helpful advice. Does anyone know what I can do? 

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2 REPLIES 2

helpmeeeeeeeeee
New Community Member

*there is NO account activity linked to such a service

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kernowlass
Esteemed Advisor
Esteemed Advisor

@helpmeeeeeeeeee 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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