Account permanent limitation

moimememuse
Contributor
Contributor

Hello community,

 

This morning I went through a roller coaster... An eBayer paid the amount due at 08:12 (friendly email from PayPal) and at 8:14 Email from PayPal that my account is permanently limited!! So in chock I called the help service, and to my surprise, I got someone on the phone. I did ask her what is happening, she responded that PayPal decided to permanently limit my account. When I asked the reason she said she can't see why. So she is making an appeal which it will take 5 days.

 

1- How much is the chance that this is related to the payment from eBay?

2- How are the chances that I ever see the money that is the Balance?

3-Howcome PayPal, without any warning, limits an account?

4- How come it is possible that PayPal takes control of our money without giving us a reason?

5- the claim it is for my security, but how come I exactly feel the opposite feeling I just lost money?

6- Am I ever be able to use a PayPal account?

7- What can we do to avoid such situations?

 

I have been using PayPal more than 5 years and never had problems, I am confident that I did nothing wrong, and therefore this problem will find a fast solution. If not, one has to ask itself the seriousness of the service offered from PayPal.

 

Thank you

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1 REPLY 1

PayPalMichelleW
Moderator
Moderator

Hello @moimememuse

 

We're sorry to hear that your account has been limited. Here's an article from our Help Center on why the account might be limited.

 

Thanks!

MichelleW

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