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Account on hold

New Community Member

Account on hold

Why have I been asked to provide information e.g. Suppliers receipts? It is impossible for me to do this. I AM NOT A BUSINESS I am a normal housewife just trying to sell a few of my old clothes via Facebook to friends and family Please help
1 REPLY 1
Esteemed Advisor

Re: Account on hold

@littletoe01 

 

Only c.s. can tell you why they are requesting that info...........

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.





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Kudos / Solution appreciated if I helped you.