Account locked for over a year need help contacting paypal
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Hi All,
I have had a lock on my account for over a year, Paypal requested identification paperwork which was sent.
i tried their contact number in the US and they have no agents working because of Covid. I try and send messages via the site and no response.
is there a complaints / contact email one can use to resolve issues?
I tried everything possible on the site and no luck\\
thanks
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Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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