Account limited then refund

Abcdefff
New Community Member

I bought something that was missing it's items, then I filed a dispute and then a claim for them. After like a week, I got emailed that my account got permanently limited for no reason and I emailed them like 1 week earlier and said that my account is in good standing. After 5 days, I got emailed that the claim sided with me, said that I will be refunded the amount but when I checked my card its not there.

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