Account limited for months
paulolvsn
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Posted on
May-27-2020
05:49 AM
My account has been limited since the beginning of April and I already sent all documents that were asked of me. I don’t know if it’s a bug in the system, but it states that the documents are still being verified. Has this happened to someone else and how did you fix it?
2 REPLIES 2
kernowlass
Esteemed Advisor
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May-27-2020
06:04 AM
You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
paulolvsn
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May-27-2020
06:07 AM
Thanks for your fast reply. Due to the corona crisis, their customer service's been closed. On Facebook it's only automated replies. I'm going to try it on Twitter.
Thanks
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