Account limited due to proof of purchase

Hamad944
Contributor
Contributor
Hello everyone I’ve just sold a guitar thru reverb.com and my PayPal is impacted asking me for the receipt of the guitar , I don’t have it anymore, I have no proof of purchase for the item , I bought more than 6 months ago too , how can I resolve this ? Regards, Hamad
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PayPal_Siobhan2
Moderator
Moderator

Hi Hamad944, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

For the step which requires you to provide a proof of purchase, please upload a word document stating that this is a used item, and you no longer have the receipt. 

 

- Siobhan 

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