Account limited and no resolution yet

Scalle1490
New Community Member
How long does it usually take for the account limitation to be resolved. I submitted all they asked for and they approved my ID but haven't approved my proof of address which was a screen shot of my bank statement that has my name and address. This has happened to me before and I don't understand why.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Scalle1490 

 

That would depend on how busy customer services is and when they get around to your turn in the queue.

I would allow a few weeks but you could check for an update?


Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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