Account limited and cannot be offered services
Matt40mon
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Posted on
Dec-11-2018
08:42 PM
My account is limited right now and PayPal cannot offer me Services. I’m emailed 2 times and waitting in a Twitter DM knowbody has gotten back to me. I have added shipping to a ebay order and made a refund. I go to resolve my limitation issue and it says I cannot be offered services any more. What should I do?
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Disputes
6 REPLIES 6
angelleye
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Dec-11-2018
08:44 PM
Please provide more details about your situation. What was the product sold? Did the buyer file a dispute? You say you added shipping to eBay order..does that mean you added a tracking number proving delivery?
Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
Matt40mon
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Dec-11-2018
08:49 PM
Both items where delivered and the other I refunded for the dispute. My money is now in my balance. I had to provide shipping on one of the orders and now it has been shipped. My account is still limited. The item was a hat and action figure
angelleye
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Dec-11-2018
11:34 PM
Is it asking you to provide documentation to verify your identity?
Angell EYE - www.angelleye.com
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PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
Matt40mon
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Dec-11-2018
11:39 PM
Yes it is and then I click to try to provide it and it says PayPal can no longer provide me services. I don’t get why after all my eBay stuff has been fixed and delivered.
kernowlass
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Dec-12-2018
04:05 AM
If its a permanent ban then nothing you can do.
If you can't issue refunds then your buyers will open disputes and paypal will refund them from your balance.
Advice is voluntary.
Kudos / Solution appreciated.
Matt40mon
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Dec-12-2018
10:40 AM
Someone did file a dispute and I immediately refunded it and the case is closed. I’m just lost at this point
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