Account limited and asking about stuff i sell
Gursha
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Posted on
Oct-08-2020
03:23 PM
I bought a game from Origin and it looks like i have 2 payment pending for it and the origin app displayed an error
Now my account is limited and asks me for stuff i sell? I sell nothing i only buy
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Account Limitations
14 REPLIES 14
shez2020
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Oct-09-2020
02:51 AM
REBBITS
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Oct-09-2020
07:23 AM
Got a reply from an agent via the messaging service fairly quickly. Apparently limitation is not a bad thing! Wtaf? Ive since told her the many ways it’s been a bad thing for me, and asked how limitation can be lifted without photo ID, but here is her original response:
“I understand the importance to resolve the limitation in order to use the account normally. Allow me to give you the utmost assistance that I can display. Our best interest is to provide you the fastest resolution.
Limitation on the account is not something bad it is just a verification that you need to complete. PayPal is complaint to the UK Financial laws and regulations that is why we require you to submit these documents. We may need to verify a customer's identity to protect against fraud, identity theft or to comply with applicable laws.
I have made sure that I have notated your account that you have used the account for your purchase only and do not have requested receipt.
We await for the copy of your proof of identification.
Rest assured that once you've provided proof of identification, your case will be reviewed within 24-72 hours by one of our Account Specialists. We'll send you an email with the outcome of the review.
Cwalton707
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Oct-09-2020
11:19 AM
I got this today. Just be patient and it will get worked out. Still no explanation. We reviewed the information you provided for Reference ID - PP-L-248985699969 and have removed the limitation placed. You’ll now be able to access any feature that was limited before. We appreciate your patience in helping us resolve this issue.
megadarren
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Oct-09-2020
02:49 AM
shez2020
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Oct-09-2020
02:54 AM
I think theres obviously something gone wrong or paypal been hacked. I have been trting to get through to speak to someone for over 2 hours...
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