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[Account limited - SOS] What should do when account limited by age when created account in past?

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[Account limited - SOS] What should do when account limited by age when created account in past?

I created my account when im under 18 years old but i dont use this. Now i have greater than 18 years old but i have problem with my name then i send document for Paypal to change then Paypal limitted my account because it created when under 18 years old. My money stuck at Paypal account but my family need money from Paypal urgently because my mother is sick in hospital need money. Paypal said they was held my money in 180 days but my family cannot wait. Im also create new account as Paypal supporter said but i'm cannot send money from old account to new account because my account is limitted. What should i do? Please, help my mom! Help my family. My mother is sick!
Thank all!

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Esteemed Advisor

Re: [Account limited - SOS] What should do when account limited by age when created account in past?

@quihuynhdinh 

 

Paypal does not allow account holders under the age of 18.
PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.
As you would be unable to verify your account it would be locked for further use.
Minors can’t enter legal contracts so you won’t have any recourse to get your money back until you were 18..

You need to ask customer services if you can open another paypal account and tell them you are now over 18. If you can (and you have to ask permission before doing so) then they can then transfer the funds for you.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY 1
Esteemed Advisor

Re: [Account limited - SOS] What should do when account limited by age when created account in past?

@quihuynhdinh 

 

Paypal does not allow account holders under the age of 18.
PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.
As you would be unable to verify your account it would be locked for further use.
Minors can’t enter legal contracts so you won’t have any recourse to get your money back until you were 18..

You need to ask customer services if you can open another paypal account and tell them you are now over 18. If you can (and you have to ask permission before doing so) then they can then transfer the funds for you.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.