Thanks for joining PayPal's Community Forums. I'm sorry to hear you're running into a recent limitation on your account. We are committed to ensuring PayPal remains a safer place for all customers to transact. In line with the federal regulatory requirements, we may ask you to confirm your personal information or your business entity before we can offer you certain products and services. If our Resolution Center is asking for certain documentation, that documentation would need to be provided first before a limitation would be able to be lifted.
My apologies for any inconvenience this has caused,
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.