Account limitations

Sabs610
New Community Member
Hi. It's asking for proof of a receipt showing what I've sold. However I have NEVER sold anything or requested money from anyone. What can I do to get my account to withhold the limitations?
Login to Me Too
2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Sabs610 

 

For each of the things in the limitation PayPal is asking for but you do not have, write a letter explaining why, pdf it and upload it to the case.

 

Apparently, this is some glitch on non-selling accounts but go through the motions to resolve it as mentioned above.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

usertoo
Contributor
Contributor

This makes no sense whatsoever! Why are we supposed to explain to Paypal that their software is not working?!
I just got an account limitation too. All I was doing is printing personal shipping labels.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.