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Account limitations

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Contributor

Account limitations

Hey i read PayPal support unemployment payments and I recently received my unemployment benefits after waiting months for it to deposit in my account, I only had the chance to withdraw $400 couple hours after that I get a PayPal email saying I can’t use PayPal anymore WITHOUT telling me the reasons why and not telling me how will I get my funds that I been waiting on you for months... can anybody help??? I tried call customer service 100 times and only thing it says is can’t connect me to a regular person and hangs up
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Esteemed Advisor

Re: Account limitations

@Wesso0510 


If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.


Advice is voluntary.
Kudos / Solution appreciated.