Account limitations

Jodieloux
Contributor
Contributor

Hi i provided the steps to verify my account over 2 weeks ago and it is still saying submitted for review ?? How long is this going to take as on the info it says up to 48 hours and it should be done ??

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jodieloux

 

Can take weeks dependent on how busy they are, you could always give them a call for an update?

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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