Account limitation

Danahdreamer
Contributor
Contributor
Good day I would like to ask for some insights, my paypal account was limited because I tried so many times to connect my paypal account to my gcash account. I was having trouble enrolling the card. My account was now limited and it says in the resolution that it will take them five days to respond to my case even though I already sent all the required documents. Will it really take 5 days for them to respond?
Login to Me Too
1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @Danahdreamer,

 

I'm sorry for the inconvenience you're experiencing. If documents were submitted, the case will be queued for review. Once reviewed, you will receive notification about the outcome. 

 

I hope this is resolved quickly for you.

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.