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I received email saying my account is limited due to “unusual changes.” I logged in to my account directly, don’t see anything suspicious, haven’t had any unusual activity. I did make a small donation just a few minutes before receiving that email, so maybe there is something wrong with the person's account who I sent the donation to?
I don’t feel comfortable uploading the requested photo ID and address verification.
i called customer service and hold time is 2-3 hours. Any advice?
This morning I received email saying that my account is restored. It said that they accepted the info I provided, but I didn’t provide any info! I'll go with this for now, but would sure like to get a better idea of what’s going on here.