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Account limitation

SOLVED
Contributor

Account limitation

Hey guys,

So a couple of weeks ago, I got a notification that I was approaching my account limit and I need to verify my identity. I went ahead and uploaded the required documents after which I was told I would hear back from PayPal after 2-3 days. 2 weeks later, I hadn't heard back. So I sent them an email and I was notified to expect a response after 24 hours. More than 24 hours later, no response has come. I am getting a bit frustrated with this especially since I now can't withdraw my funds. Does anyone know what I can do?

1 ACCEPTED SOLUTION

Accepted Solutions
Esteemed Advisor

Re: Account limitation

@ronhi 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.

View solution in original post

1 REPLY 1
Esteemed Advisor

Re: Account limitation

@ronhi 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.

View solution in original post