Account limitation

[YuryT]

Hi there. Recently our company received notification that PP can no longer provide us the services. And the money on the account are hold for 180 days.I called the help desk but could get any exact info about the reason of limitation. What should I do to proceed working with PP business? How could I unfrozen the money?

[kernowlass · Accepted solution]

@YuryT 

Sadly nothing you can do if they no longer want you as a customer, they don't give specific reasons they just tell you that you have violated their policies in some way.

Paypal holds your funds for 180 days as that is the same timeframe that buyers have to open paypal disputes.
So if no disputes are opened against you in 180 days then you are allowed to withdraw the funds as long as you were over 18 then and the account is in your legal name. Sometimes Paypal request further documentation from you before you can withdraw those funds.