Account limitation

Keyshawnjoiner1
Contributor
Contributor
My paypal account was limited for 180 days , with much money in the paypal account, it very frustrating and it makes me feel really bad, all effort trying to reach out to PayPal several time non of their replies has really given me an helping hand , please can some help me on what to do?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Keyshawnjoiner1 


If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.


Advice is voluntary.
Kudos / Solution appreciated.
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