Account limitation

Apelxia
Contributor
Contributor

I have a limitation on my account to which I need to provide Photo ID and a bank statement. As for a couple a months I cannot provide any of that information. What do I do?

Login to Me Too
1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Apelxia,

 

I'm sorry to hear you're running into some issues resolving that limitation. Normally you need to supply what is requested (proof of ID, proof of address, shipping info, etc.) to lift the limitation off of your account. If you're unable to provide that info, you won't be able to lift that limitation. 

 

Have a nice day,

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.