Hello! My account has been limited for almost a month. I can't access my account. How can I do the steps in removing account limitation, I can't log into my account? Nowhere to send identity card on email. What should I do?
I have called the customer service many times. They suggested me to just do the steps provided on my email. The bad thing is I can't go to resolution center because I can't log in into my account. It says here that there's unusual activity. How is this? I am **bleep** off with this. I couldn't withdraw my balance.
Are you logging in from the app or on a computer? When logging in from a desktop there is sometimes a link on the unusual activity notice screen instructing you on what to do, like upload documents or change your password.
