Account limitation problem and identity confirmation
Timo2021
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jul-16-2021
07:15 AM
Paypall limited my account immediately i received money.Everything was well put but later when i went to withdraw,they could not allow me.Now thats not the only problem,they wanted me to provide some document,i submitted all but the confirm identity tab when i click,it brings an errror saying"We cant confirm thi is you"Its now a week,i have contacted them with no help.My case ID PP-L-273039911237.I had to refund the money back to the sender until the problem is solved
Labels:
- Labels:
-
Account Limitations
1 REPLY 1
PayPal_JonK
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jul-19-2021
08:14 PM
Hello @Timo2021,
Welcome to the PayPal Community! I'm sorry to hear you're running into some issues with a limitation on your account. I'd recommend reaching out to our Customer Support teams for further assistance. You can reach Customer Support by clicking Contact at the bottom of the PayPal website.
Good luck with that limitation,
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Confirmation of identity 7 days??? in My Account Archives
- Long lasting account limitation in Disputes and Limitations Archives
- limitation because identity in Disputes and Limitations Archives
- confirming a card/adding a new card while account is limited in Disputes and Limitations Archives
- Account Spending Limits - No Option to Confirm Card in My Account Archives