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Account limitation and PayPal asking for irreverent information

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Contributor

Account limitation and PayPal asking for irreverent information

Hello PayPal community my account just got limited a few moments ago. I have provided them my ID and paypal accepted it already. The other thing is paypal asking for proof of fulfillment or buyer confirmation and Receipt of purchase from supplier. We don't deliver any physical goods to our clients these are just online services so neither we buy anything from supplier. I want you to help me with this issue as i don't understand what kind of information i have to provide there.

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Esteemed Advisor

Re: Account limitation and PayPal asking for irreverent information

@kamran21700 

 

Write a letter explaining why you do not have the requested information. PDF it and upload to the case.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

2 REPLIES 2
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Esteemed Advisor

Re: Account limitation and PayPal asking for irreverent information

@kamran21700 

 

Write a letter explaining why you do not have the requested information. PDF it and upload to the case.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

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Contributor

Re: Account limitation and PayPal asking for irreverent information

I am delivering the services via email so can i take screenshots of email sent and also i have a tool which monitor if the email sent by me has been viewed by receiver or not will this thing count towards a proof of delivery ?