Account limitation High!

Suzanne1997
New Community Member
Paypal has a “high” account limitation on my business account. I sent them my drivers license, social security card and have a confirmed bank account now they want a credit card statement! The problem? I’ve never had a credit card attached to my account other than my Paypal business debit card in which they do not supply statements! Help! What can I do!?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Suzanne1997

 

Why not ask them how to resolve this?

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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