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Account limitation Help

Contributor

Account limitation Help

Hello, I was using my Paypal normally until a few weeks ago when I had to confirm my identity again. In the last step, Paypal wants a Credit Card which I do not own and my account is limited to only receiving funds. I have a debit/bank card linked to my account and was using that as a preferred payment for subscriptions like Netflix and so on for over a year. Can anyone help me understand what is the reason for limiting my account and if I cannot use this anymore without a Credit Card? It seems ridiculous to me since Credit cards are not so common here.

3 REPLIES 3
Esteemed Advisor

Re: Account limitation Help

@sandra181 


As you have not added your country to your community profile or said in your post then we can't help (Paypal varies a lot country to country).


Advice is voluntary.
Kudos / Solution appreciated.
Contributor

Re: Account limitation Help

I'm sorry, I thought you could see it on the post...

I am from Slovenia, EU.

Any more info or help is really appreciated!

 

Thanks!

Esteemed Advisor

Re: Account limitation Help

@sandra181 

 

Sadly to verify you need to add a credit card as you can't verify via a debit card.

https://www.paypal.com/si/smarthelp/article/how-do-i-add-a-credit-card-to-my-paypal-account-faq826?a...


Advice is voluntary.
Kudos / Solution appreciated.