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Account limitation Error

New Community Member

Account limitation Error

Dear Team,

 

my account is temporary limited so i am trying to provide information to remove the limitation but the PayPal is not accepting the documents, 

in Provide proof of fulfilment as per the PayPal my documents are under 5 mb size and they are in PDF. 
 
Please help us to receive the amount on hold in PayPal. all the services for the customers are done. 
 
Thank you.