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Account is limited

NasirHashmi
New Community Member

Account is limited

Hi PayPal community, I have my account and it has reached the annual sending limit. PayPal has demanded to provide address and identity proof. I have my UAE identity card and driving licence that was issued more than 3 years but they want latest. Secondly, I don't have any utility bills etc for my address proof. Hiw Can I withdraw my amount ? How can I send amount ?
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Account is limited

@NasirHashmi 

 

You can find a list of requested documents in the Resolution Center.


Before sending us anything, please be sure that your document:

  • is legible.
  • shows all four corners of the page.
  • does not have information blocked or blacked out.
  • matches the information on your PayPal account.


Proof of identity
The following is a list of acceptable documents you may provide:

  • Government issued ID, such as a driver's license or passport
  • Employment authorization card
  • Permanent resident card

Proof of address
These documents must be dated within the last 3 months to be considered acceptable:

  • Current utility bill dated within the last 3 months
  • Bank, credit card, or financial statement
  • Cell phone bill

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