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Account is banned, I’ve been waiting for an email on how to withdraw.

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New Community Member

Account is banned, I’ve been waiting for an email on how to withdraw.

I’ve been waiting over 180 days to find out how on earth I withdraw the hundreds in my account after previously having my account closed. Could somebody please guide me on how I do so, how I can even contact PayPal. Beginning to get out of hand.
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Esteemed Advisor

Re: Account is banned, I’ve been waiting for an email on how to withdraw.

@Ahmed159 


If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.


Advice is voluntary.
Kudos / Solution appreciated.