Account hijacked and closed

Xylem
New Community Member

Hi,

 

my account has been hijacked, one transaction made and then closed. So it is now a non-existing account, cannot login to it, cannot make a claim for a transaction. I can't find the way to contact Paypal to resolve this issue. Any suggestions ?

 

best regards

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Xylem,

 

I'm sorry to hear your account has been taken over. Normally, when you need to report any unauthorized activity through your PayPal account, you can do so through our Resolution Center. Since you're unable to login to your account, I'd recommend reaching out to our Customer Support teams by clicking Contact and then Message Us at the bottom of the PayPal page. They're also available through Twitter direct message or Facebook instant message. 


Best wishes,

 

 - Jon K


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