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Account hacked - telephone changed - fraudulent charge

New Community Member

Account hacked - telephone changed - fraudulent charge

Good Day - Someone was able to hack my account, add their telephone number and purchase something. The charge has gone through. I put a complaint in and the message states that pay pay will contact me by January 11th. They have not. How long will it take to have the funds refunded.

 

I have since removed my credit card and the fraudulent telephone form my account.