Account got limited telling me that I am not 18 years old where I am 23 years old.

sureshthiyam
Contributor
Contributor

Hi PayPal support team, 

Please re-verify my account. I am 23 years old and how you say that I have sign up PayPal without being 18 years old. 

I am 23 years old. I can send more proof.

 

Thanks

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@sureshthiyam 

 

You may be 23 years old now BUT did you set up your paypal account when you were under 18 and have only just been caught out?

If so then the account would be an illegally made underage account and would be permanently limited.


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sureshthiyam
Contributor
Contributor

@kernowlass I created in 2016.

Here is the screenshot proof:

Screenshot_18.png

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sureshthiyam
Contributor
Contributor

I was not under 18 years at that year. Please reactivate my account.

@kernowlass 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@sureshthiyam 

 

Nothing to do with me, you would need to contact customer services to get your account re-activated.


Advice is voluntary.
Kudos / Solution appreciated.
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sureshthiyam
Contributor
Contributor

@kernowlass 

They don't even have call support now, and also I don't see message option and email support too.

 

Please give me their email.

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