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Account got hacked


Account got hacked

I got hacked and money got send to someone. I don't get how it's possible I had a really strong password and had 2-step verification on. I can't log in to my main account and been looking for 2 hours for way to contact paypal. How do I actually do that? Thanks in advance.

Esteemed Advisor

Re: Account got hacked



Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: and @AskPayPal for Twitter.

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Kudos / Solution appreciated.