Account error

Temp20240124cc
New Community Member
I just created a paypal account and when i finished an error occur from paypal that you can't use your paypal account anymore i don't know what happened i put everything correctly and now when i try to close or delete my account then the same error occur that you can't close account . Please help me to fix it or delete it.
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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @Temp20240124cc,

 

I'm sorry to hear that your newly created PayPal account was limited. Limitations can occur for multiple reasons, including matters of security, regulatory requirements, or because more information is needed. If you received notification that the account cannot be used anymore, the limitation is permanent and would not be able to be resolved. The account would be in that state and unable to be closed or deleted. I'm sorry for the inconvenience.

 

Olivia

 

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