Showing results for 
Search instead for 
Did you mean: 

Account closed no legitimate reason


Account closed no legitimate reason

My acct was closed for what PayPal calls " confidential " reasons and wont tell me why. They are also keeping my balance for 180 days at which time they will send me an email instructing me on how to then transfer my money. PayPal is basically stealing from me and getting away with it. If I were you, I would use my account NOW...before they steal your money as well.
Esteemed Advisor

Re: Account closed no legitimate reason


If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so. OR ........

Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: and @AskPayPal for Twitter.

Advice is voluntary.
Kudos / Solution appreciated.