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Account closed due to a scammer on ebay

Hilldave
New Community Member

Account closed due to a scammer on ebay

Hi there I started selling on ebay. I sold around 20 items as it was covid times and was hit hard so sold my tools on all were fine but one guy made a request for a refund saying the item was in a state I replied to him and ebay with proof this was not the case and he withdraw his refund request the money became available in PayPal I proceeded to withdraw it. It came up saying I have to wait three days after witch my paypal account was closed for some reason i have sent them over 100 emails only get a automated response saying the response is final I never done nothing wrong my 650 pound is just sitting in my account with no way to withdraw it no response from PayPal is there anyone that can help me please I'm at the end now dunno what to do they just won't repsond to me in person only stupid automated ones
2 REPLIES 2
wizzdom
Contributor

Re: Account closed due to a scammer on ebay

i have the same situation, they closed my paypal account after 2 items was sold on ebay and the second sell was by scammer on ebay, so without investigation they just closed my account 

kernowlass
Esteemed Advisor

Re: Account closed due to a scammer on ebay

@Hilldave 


If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.



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