So, I created this account 2 years ago when I didn't really need it. I had linked my debit card to it and I had forgotten about this account before the card was verified. Now, I recently have had the need for a PayPal account but my debit card is still unverified and when I tried to go through the process of resending the code, it gives me the error "The information you entered is incorrect." My account is also limited because of this. Meaning, I can't close the account so I can open a new one.
I initially tried going to the help center but it did not provide any solution. It recommended I double check my information so I called the bank shortly after and confirmed that my information is the same.
I am unsure of what to do next and I would like to resolve this issue ASAP.
Any advice about this issue is much appreciated and welcome.
- Created and linked debit card to this account 2 years ago.
- Linked card was unverified.
- "Information you entered is incorrect" error when I tried to resend code.