Account Permanently Limited without explanation

[jwill129]

Earlier this week my account was permanently limited without any explanation or warning. I've sent several messages requesting a reason why, but only received generic replies from customer service. I've even tried giving up and closing my account, but it can't be closed because I have an unresolved issue. I can't resolve the issue because 1) PayPal refuses to tell me what it is and 2) there are no options for next steps for a resolution on the emails they send to me.

I have NEVER sold anything on PayPal. I use it for online shopping and automatic payments for things like HelloFresh. In fact, my only purchases in the last 2 months are from HelloFresh.

Are meal planning services banned from being paid through PayPal? What can I do to resolve the issue? Or can anyonoe recommend a service similar to PayPal that actually has customer service? Any and all help is appreciated

[LiamJG]

Samething, I use paypal for purchases only mainly Netflix, Steam and the occasional eBay purchase. Permanently limited without explanation and I cannot reach anyone

[jwill129]

@LiamJGFor what it's worth, my account was eventually restored just as randomly as it was banned 3-4 weeks after this post.

[LiamJG]

Hi JWil,

Thank you for the information, I expect this was due to some incorrect random automatic audit and hope my account is also randomly reactivated.

Take care

LG