Account Limited

DazzaLazza
New Community Member
Hi I am losing my mind. My account is set up as a business account but is supposed to be a personal account. I successfully put $80 in it and now it's limited because I am supposed to put in business details that don't exist......because it's personal. Now I can't do anything, it's a complete catch 22. I just want my $80 back and to close PayPal, never to use it again! HELP!
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@DazzaLazza 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.




Advice is voluntary.
Kudos / Solution appreciated.
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