Account Limited

mroczko911
New Community Member

I recently sold 4 items on eBay and now PayPal won't let me withdraw my funds to my bank.  It says my account is limited and in order to resolve it it asked for my photo ID, tracking numbers for the items I sold, explanations for all the items I sold as well as receipts from my supplier.  I was able to complete everything however I don't have receipts because I sold old, used items that were either gifted to me or i purchased a long time ago.  How can I resolve this issue? 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@mroczko911 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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