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Account Limited for receiver and sender

SOLVED
Contributor

Account Limited for receiver and sender

Hi. I sent money to my sister and suddenly, our account is limited. my sister is asked to subkit bank statement and Im being asked to submit credit card statements but im using a virtual card and physical card without bank statements. Pls help both of us.
1 ACCEPTED SOLUTION

Accepted Solutions
Esteemed Advisor

Re: Account Limited for receiver and sender

@Deeej666 

 

All you can do is provide what paypal have requested OR contact them and ask if there are alternative options.

 

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY 1
Esteemed Advisor

Re: Account Limited for receiver and sender

@Deeej666 

 

All you can do is provide what paypal have requested OR contact them and ask if there are alternative options.

 

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.