cancel
Showing results for 
Search instead for 
Did you mean: 

Account Limited for receiver and sender

Contributor

Account Limited for receiver and sender

Hi. I sent money to my sister and suddenly, our account is limited. my sister is asked to subkit bank statement and Im being asked to submit credit card statements but im using a virtual card and physical card without bank statements. Pls help both of us.
2 REPLIES 2
Esteemed Advisor

Re: Account Limited for receiver and sender

@Deeej666 

 

All you can do is provide what paypal have requested OR contact them and ask if there are alternative options.

 

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Account Limited for receiver and sender

@kernowlass 

 

But I don't have those. I have valid IDs issued by the government but paypal doesnt accept it. i dont know why.

On bank statement Im using an electronic bank called paymaya. I have 2 cards linked on my paypal then linked on just one ebank account. already called paymaya. they said that they're not giving bank statements as they are just online banking. help!!