Account Limited Despite Identity Confirmation
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My account was recently limited due to the identity confirmation. The issue is, I have submitted the required documents several weeks ago. Paypal has emailed me several times about it and whenever I try to confirm my identity, it leads me to a page where it says:
"Thank you for providing the required information. We’ll get back to you within 2-3 business days."
But it's been weeks and they never seem to have approved nor rejected the info I submitted. Now my account is limited because of it.
I tried emailing them but still no reply. They also don't seem to have a live chat?
Any help would be appreciated.
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Account Limitations
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Hi @jujaswe,
I'm very sorry that the information you have submitted has been in a review state for such a long time. Please reach out to customer service to inquire.
To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.
I hope this can be resolved quickly!
Olivia
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