My account has been limited almost 3 years ago (in 2018) due to an unknown reason:
---------------
Thank you for using PayPal as your payment partner.
Unfortunately, we're unable to continue offering you our services at this time due to the nature of your business and the risk it poses to PayPal.
If you owe refunds to any of your buyers, you can use the money in your PayPal account to pay them back.
Money will be held in your PayPal account for 180 days. After that lapse of time, we'll email you to explain how to withdraw your money.
---------------
180 days passed, 360 days passed, 720 days passed, no emails... no nothing...
Trying to contact PayPal for the last 8 months, no response at all. Tried Phone, Email, Message Center, Twitter, NO RESPONSE YET...
I'm thinking to go to their office in Toronto maybe it helps. I'm seriously desperate!!!
What should I do?
