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My account has been limited for multiple weeks. I have followed all the steps and nothing. Paypal has sent me no email to respond to.
Paypal has not sent me an email asking for more information, and it has been well over 3 business days.
I cannot buy shipping for my eBay items sold because I cannot spend the money in my account!
Please help!!!! What do I have to do to fix this issue!
Solved! Go to Solution.
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
I've had my account limited for over 8 days due to an erroneous Infringement report submitted in UK for an eBay listing. Brand Risk Management has not been helpful and keeps asking me for information I have already provided. Finally they told me to contact the claimant and have them withdraw the claim. After 8 days of not being able to conduct business!! Does Paypal's employees realize what it is like to have your ability to run a business shut down for 8 days? For an error none the less!
Terrible business practise!
Everyone should DUMP paypal for their stupid actions causing people to almost lose their business
so if we ALL DUMP paypal they themselves will be looking for a job.
let's see how they like it.
Keep it up Paypal blocking everyone...your now coming closer to looking for a new job.
After a recent review of your account activity, we've determined you're in violation of PayPal's Acceptable Use Policy. As a result, your account is now permanently limited.
Please remove all references to PayPal from your website(s) and/or auction(s). This includes not only removing PayPal as a payment option, but also removing the PayPal logo and PayPal shopping cart.
Per the User Agreement, PayPal may permanently limits your account due to violation of our Acceptable Use Policy. From the date of this email, any funds in your account will be held for 180 days. After 180 days, we'll contact you with information on how to withdraw any money in your PayPal account if there's no outstanding legal issue on your account.
You still remain liable for all obligations related to your account. Should your account balance falls below zero as a result of any chargebacks, reversals or claims, you'll need to settle the full amount owed to PayPal to avoid further action.
Customers who are permanently limited for violating the Acceptable Use Policy are not permitted to use PayPal services and are not permitted to open new or additional PayPal accounts.
You can find the complete PayPal Acceptable Use Policy by clicking Legal at the bottom of any PayPal page.