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Account Limitations

New Community Member

Account Limitations

Hello my account has been limited due to being sent more than 2,500 euros. It says that to resolve my account i must complete steps which include uploading photo id. I cannot do these due to the fact that i am only 15 years old and i did not know you have to be 18 years old to have a PayPal account. I need my account to be resolved as i need to refund a buyer as quick as possible. After that i will defiantly not use PayPal again or if i do i will get my parents to make me an account. Thank you for reading this and i am sorry for the inconvenience i may have caused. Thanks again.

1 REPLY
Volunteer Advisor

Re: Account Limitations

@JoshSmith20

 

It won't be resolved if you are underage.

If your buyer files a dispute they should get a refund.

As you opened an account underage then odds are you may not be able to open one when you are 18.

Your parents can't 'make' you an account as it has to be in your name only.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.