I've been told on 3 Separate occasions
or more this month that the limitation on my account would be lifted. 12/09/2019, was told I did not submit sufficient enough information. 1.Resubmitted info on why account was used suspiciously,2. bank info and 3. proof of residence. All were resubmitted at the same time on 12/09/19. Was told it rakes 4-6 business days and an email should be sent confirming my account Info by friday 12/13. Waited, no email so I called again. This was a new agent who stated 1 part of the information I need is still pending (proof of address) and it will take an hr or so to correct. I couldn't believe my ears. Waited til Saturday anyway and later on Saturday 12/14/2019 still limited. Call again to see why I'm getting just told anything but the truth. This agent states that my info was never sent to review and reviews take 4-6 days. I will have an email sent to me by 12/19/19. Waited again. No email at all. So I called.... Again I'm told that this should have been lifted an all the information needed is reviewed and accepted. Says my account will be functioning in the next hr or by next day (Saturday). Nope, still limited. Call again to check and I'm told that the proof of address was not sent on their end an its gonna take another 48-72hrs to correct. Agent is personally handling this case and will email me as well.... That was Friday 12/20... No email, or communication what so ever. Do I keep calling to get the run around the next , who knows ? Waiting on hold 45 minutes to get nowhere is irritating. Any ideas to resolve this sooner than later?
