Account Limitations

JoshSmith20
Contributor
Contributor

Hello my account has been limited due to being sent more than 2,500 euros. It says that to resolve my account i must complete steps which include uploading photo id. I cannot do these due to the fact that i am only 15 years old and i did not know you have to be 18 years old to have a PayPal account. I need my account to be resolved as i need to refund a buyer as quick as possible. After that i will defiantly not use PayPal again or if i do i will get my parents to make me an account. Thank you for reading this and i am sorry for the inconvenience i may have caused. Thanks again.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@JoshSmith20

 

It won't be resolved if you are underage.

If your buyer files a dispute they should get a refund.

As you opened an account underage then odds are you may not be able to open one when you are 18.

Your parents can't 'make' you an account as it has to be in your name only.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.