Account Limitations and "You may not use paypal"

[Jade1111]

Hello.  My account was limited more than 180 days ago, now it is saying that I may not use my paypal account AT ALL?! I've got enough money in this account to pay my rent AND put food on the table for 2 months, Why do i not have the right to get my money back? It just says that I may not use paypal anymore and I';ve tried everything I can think of...I desperately need human help with getting my money back, I am desperate, I have kids to feed!

[kernowlass]

@Jade1111 

If you get the message about your account being permanently limited but you can withdraw funds after 180 days then its a permanent ban.

Paypal holds your funds for 180 days as that is the same timeframe that buyers have to open paypal disputes.
So if no disputes are opened against you in 180 days then you are normally allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes Paypal request further documentation from you before you can withdraw those funds.
Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if you are allowed to.